LuckyLand Slots is a really nice site. You can’t really make too manty complaints as it’s completely free to play, so you can’t really lose. The site is simple and easy because it’s so small and the mobile app is really easy to use on the go. We also really enjoyed the social element to it as we could chat and play with other users. The games they did have were fun. Although more would be nice. It was really easy to join as well – and the welcome bonus was pretty decent as well. The site on desktop and mobile was offered a great user experience and overall, we were pleased with it. The customer service was a little lacking, but as we didn’t really have money at stake it wasn’t a big deal. It’s still building up and we can see there are still places for it to go, but it’s a good casino to try out.
LuckyLand Slots is a casino based in the US, which is available to play all over the country. LuckyLand Slots is a social casino, as such, it means that you don’t have to pay or make any deposits to enjoy the games on the sites. It is entirely free of charge, although you can make in-game purchases of coins if you want to play more and get impatient for your top-ups. The fact that you don’t have to pay anything to play is a great benefit as it means anyone in the US can play on it (apart from Washington DC) as it’s not officially considered to be gambling. So, no matter what state you live in – New York or California – you can enjoy the game on offer at LuckyLand Slots.
Having said that, although you don’t need to deposit money to play, you do still get the chance to win prizes – cash prizes as well, if you enter the competitions and check out the special offers. So, it’s a win-win! You don’t even need to fill in a registration page at Chumba – all you need to do is simply link your Facebook page to the site and you can get going and join the LuckyLand Slots social scene.
LuckyLand Slots is actually the sister company of Chumba Casino – as such it is also owned by Virtual Gaming Worlds. In our LuckyLand Slot review, we’ll check out all about the site, including the games on offer, promotions and bonuses and overall user experience that the site offers you.
As you don’t have to deposit any money to sign up – and don’t need to open a funded account to play, you won’t get any deposit bonuses on offer – as you don’t deposit. However, that doesn’t mean that you don’t get a welcome bonus when you join LuckyLand Slots – and even better, it’s a no deposit offer! These bonuses do change from time to time, so do keep an eye out for what’s currently on offer. The LuckyLand Slots welcome offer at the moment is ‘Get 7,777 Gold Coins and Bonus 10 Sweeps Coins FREE on Sign Up! Plus get a 50,000 Gold Coins with Bonus 10 Sweeps Coins on your First Purchase for just $4.99!’
So, all you have to do to get your welcome bonus is join up with the site, either by email or via your Facebook account, and you can get access to the offer straight away. Simple as that. You don’t need any special promo codes to put in – as soon as you register with our link, it’s yours to claim.
When you get hold of these, you can spend your Gold Coins to play the games, although they have no redeemable value. The Sweeps Coins, however, van be redeemed for cash when you build up enough to cash out.
As this is a social casino, you’ll be well rewarded if you engage in the social media platforms of LuckyLand Slots. As such, if there are extra promotions, deals, competitions and tournaments out there, you will find them on the Facebook Page. There might be quizzes or tournaments if you keep your eyes open. What’s more, you can not only get the chance to win Sweeps Coins, which are redeemable for cash, but you can win other real prizes as well. They are generally really easy to enter and can be quite fruitful, so definitely worth a look.
You will also find that you will be given the opportunity to buy game packages heavily discounted at certain times, which is something else to look out for. Although there is no loyalty or LuckyLand Slots VIP programme at the moment, you can still be rewarded for playing on the site regularly.
The trouble with some of the big real money casinos is the length of time it can take to register – and some of the procedures you need to go through, especially with KYC checks if they want you to provide documentation before you can play. This can take some time, and if you want to get playing, it can be a little frustrating. However, as LuckyLand Slots is a social casino, this isn’t an issue. KYC checks aren’t a problem unless you get a win and you want to withdraw. However, generally, because the site is tun more as a games site than a casino, this is a last step.
The easiest way to register with LuckyLands Slot, is with your Facebook account (which makes sense as a social casino). If you register using your Facebook account, you get access to the site straight away, and, what’s more, you will be able to take full advantage of the welcome offer as well as all the other offers tournaments and promotions which they advertise on their Facebook page.
If you would rather not link your Facebook page, which some people don’t, then you can sign up simply by using your email address. All you need to do it enter your email address, a password, phone number and that’s about it. However, if it does so happen that you are lucky enough to win cash prizes that can be withdrawn then you will need to send in 2 forms of ID – a primary form and a secondary form if ID including:
As a social casino, if you don’t want to put your payment methods anywhere near the site, then you really don’t need to. You don’t have to spend one cent to play. However, as there are options to make use of the in-play game packages, you will need to find a way to pay for these, of course. Currently, the only way to make these purchases is with your credit card – Visa or MasterCard. Unlike other sites, it doesn’t yet accept eWallets like PayPal, Skrill or Neteller.
So, if you want to make your purchases it’s easy enough, but you don’t need to if you don’t want to – you can keep playing entirely for free.
Unfortunately, the number of casino games on offer isn’t the biggest selection we’ve seen. Clearly, it’s not going to have the hundreds or thousands that real money casinos have, but it also falls short of many other social casinos as well. With its sister site offering well over 60, we were a little disappointed to see that there were only 32 games in its catalogue. These entirely consisted of slot games, and there were no table games or poker games at all. We definitely feel that this is somewhere they could improve because although there’s enough to keep you entertained for quite a while, a big variety is always preferred.
Having said that, the games that are on the site are all created in house, so they have games that no one else offers. And, what’s more, these games really are pretty good and fun to play. This is definitely a casino that has gone for quality over quantity, but we’d still like a few more added.
One of the major aspects that we look at when reviewing the big name, real money casino and betting sites is the quality of the customer service. There can be a lot at stake on these sites, so the quality of customer service is hugely important and we rate it highly. However, because this is a social casino, there isn’t as much at stake – and certainly nowhere near as many ways things can go wrong. As such, not as much emphasis is put on the customer service – especially by them. However, we do believe that it should still be of decent quality. So, how did LuckyLands Slots do? Well, it was simply okay. It did an okay job, but certainly wasn’t one of the areas the site can boast about. Firstly to say, the only way of contacting the site directly not through Social Media, is via email, where you can go on their home page, hit the contact us tab and get the email address. You can send them an email with your issue. Be aware that it might take a couple of days to answer, and in our experience, it may not be answered fully, which makes the process even longer. There is no live chat or phone number.
There is also the way of communicating via social media, so you can contact them on one of their platforms. Be aware though, this isn’t necessarily as secure, although you may get answered quicker. Also, you could find out general enquiries from the community who often give advice and assistance if needed.
A huge aspect of how well we get on with the whole overall user experience. If it’s not a fun and easy experience, you probably won’t go back, so you need to have an enjoyable experience for the first time. When you enter the site, you will need to register in order to start playing. However, as stated previously, the registration process is really very easy. You cannot access any of the games until you are registered on the site.
When playing the site, you have the option of whether you play on desktop, or on mobile, which is becoming ever more popular. We’ll be looking at the mobile site In more depth afterwards.
As soon as you go into the site, you’ll find yourself in the casino’s main page of the site. You’ll see that this is pretty much the only page of the site as there aren’t a great number of games – which means everything is easy to find all in one place. With no other places or pages to look at, you’ll not take long to find exactly what you need.
On this page, obviously, you will find all the LuckyLand slots games when you scroll either left or right on the site. Because there are just over thirty, you shouldn’t take too long to get to the game you want to play. If you’re looking for any events or tournaments, you’ll find a link to ‘events’, which takes you directly to promotions and events on offer, including the most up to date tournaments.
At the very bottom of the page, you can find the email address for the customer service. So, if there are any issues, you can go directly to the email address and contact them. You are also able to send gifts over to other community members as a part of the social scene.
You’ll find that most people that play on social casinos will look to play on the go – on mobile or tablet, so in a way, it’s even more important to offer a great user experience on mobile than on desktop. We were pleased to see that this is the case with the LuckyLand Slots mobile app and browser site. Visually, it looks the same as the desktop site and the layout is exactly the same. So, if you have played on the desktop site, then changing over to mobile should be no problem at all. However, because this is such an easy site, even if you haven’t played on the desktop site, it won’t be any problem to negotiate. You can scroll across the games on the screen and you will be able to use everything on mobile that you can on desktop.
You also have the choice of whether you play on browser or via the LuckyLand mobile app. The app is available to download on Apple or Android from the iTunes Store or GooglePlay. It’s quick, easy, and fun to play on and gets a big thumbs up from us!